After inquiring about an online posting, I received a call back immediately from Brandon the Internet Sales Manager. After explaining that I would need to find a way to the dealership for the test drive, he recommend for the test drive! He was considerate in contacting me and timely with the arrival, while not forgetting what real customer service truly is. The next day he brought the vehicle back to take me to the dealership and the atmosphere was warm, inviting, and very family oriented, free popcorn and drinks. You can't just find all that waiting for you at any dealership! During the entire process, I felt comfortable and the questions I had were answered with no pressure. I only wish I had gotten in there for a vehicle sooner. Thank you so much Brandon and Ladd! You made the buying process a joy!